Endpoint Support Technician Job at Qwalifize LLC, Sacramento, CA

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  • Qwalifize LLC
  • Sacramento, CA

Job Description

Type:

  • 14-month contract

Full Time or Part Time:

  • Part Time

Pay Rate:

  • $23.00-$30.00 per hr

Location:

  • Sacramento, CA 95817

Language Requirements:

  • Write, read, and speak English fluently

Job Overview:

We are seeking a motivated and detail-oriented Entry-Level Endpoint Support Technician to provide IT operational support within the IT Platform Services team. The technician will play a key role in supporting Windows 11 lifecycle initiatives and delivering day-to-day technical assistance to internal users across various office locations. Perform other duties as assigned.

Experience Requirements:

  • A minimum of 6 months of experience as an IT Support Technician.
  • Experience in Windows 11 Lifecycle support including deployments, user assistance, hardware inventory support.
  • Experience installing, maintaining, and troubleshooting computer hardware, printers, plotters, and related peripheral equipment in a Microsoft Windows environment.
  • Ability to diagnose, research, and resolve hardware and software issues effectively.
  • Familiarity with operating system upgrades and computer hardware replacement, including imaging, deployment, and user support.
  • Experience performing hardware, software, and user inventory services.
  • Ability to provide technical support for meetings, including conference room setup and troubleshooting.
  • Proficient in using IT service management tools or ticketing systems to track and complete technical tasks.
  • Strong ability to work independently with minimal supervision as well as collaboratively within a team.

Experience Preferences:

  • N/A

Physical Requirements:

  • Physically able to lift and move equipment up to 50 pounds
  • Occasionally drive a personal vehicle between office locations

Education Requirements:

  • High School Diploma or equivalent

Education Preferences:

  • CompTIA Technician certification

Training Schedule:

  • TBD

Schedule :

  • 20-40 hours per week until June 30, 2025, then part-time 20 hours
    per week starting July 1, 2025 (days are flexible)
  • Maximum of 960 hours

Dress Code:

  • TBD

Benefits:

  • Paid sick time in accordance with California Law

Additional Information:

Drug and background checks are performed. Valid identification and reliable transportation required. We are an E-Verify employer. We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Our employees are authorized to work in the United States. Candidates shall supply their own transportation.

 

Job Tags

Full time, Contract work, Temporary work, Part time, Work at office, Flexible hours,

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