Job Description

Epic Orders Analyst provides application support, build, testing, and optimization of Epic Orders workflows within the Division of State Operated Healthcare Facilities (DSOHF)

ONLY EPIC-CERTIFIED CANDIDATES WILL BE CONSIDERED.

This position ensures that orders management workflows such as provider order entry, nursing orders, order sets, and integrated ancillary services are implemented, maintained, and optimized to support safe, efficient, and compliant patient care across 13 state-operated healthcare facilities.

The analyst collaborates with clinical providers, nursing staff, pharmacists, and ancillary departments (e.g., lab, radiology, dietary, therapies) to design, validate, and support orders functionality within Epic.

Key Responsibilities

• Provide application build and configuration for Epic Orders workflows (CPOE, order sets, protocols, preference lists, and decision support).

• Collaborate with physicians, nurses, pharmacists, and ancillary staff to gather requirements and translate them into system functionality.

• Participate in system testing, integrated validation, and change management processes.

• Troubleshoot issues escalated via ServiceNow, providing timely resolution or escalation as appropriate.

• Support compliance with state, federal, and regulatory standards for orders management (CMS, Joint Commission, NC state policies).

• Work collaboratively with other Epic module analysts (Clin Doc, Pharmacy, Lab, Radiology, HIM, Security, etc.) to ensure workflow integration and system interoperability .

• Participate in on-call rotation for orders-related support issues.

Required/Desired Skills

Skill Required /Desired Amount of Experience
Epic Orders certification required	Required	7	Years
Epic implementation or operations support experience	Required	7	Years
Strong understanding of clinical documentation practices in healthcare settings	Required	7	Years
Ability to analyze workflow needs and translate them into Epic configuration.	Required	7	Years
Epic Clin Doc or other related certifications are highly desired	Highly desired	5	Years
Previous experience as an Epic Orders Analyst or Builder in a healthcare environment.	Required	7	Years

Questions

No. Question
Question1	Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?
Question2	Position will participate in on-call rotation for after-hours support
Question3	Please list candidate s email address.
Question4	Please indicate how soon this candidate is available to start work. Vendors are encouraged to submit candidates that are available for the duration of the assignment.
Question5	Vendor must disclose to the agency if the candidate will be subcontracted at the time of submission. Do you accept this requirement?
Question6	Vendor must notify the agency if any portion of the requirements listed in this task order are to be outsourced to other countries. Do you accept this requirement?
Question7	Candidates submitted above the rate of $$$ will not be considered. Do you accept this requirement?
Question8	Payment for all approved hours will be paid at the straight hourly rate regardless of the total hours worked by the engaged resource. It is the responsibility of the supplier to adhere to any applicable compensation laws including payment for overtime hours. Do you accept this requirement?
Question9	Please confirm you have thoroughly validated, and attest to the accuracy of, the credentials listed throughout this candidate s VectorVMS profile and resume pursuant to Section 5.2.5 of ITS-009440. Do you confirm?
Question10	ONLY EPIC-CERTIFIED CANDIDATES WILL BE CONSIDERED.- please confirm Epic Certification number and when it took place.

Job Tags

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